- New service center is double the size of the previous facility
- Growth in international e-commerce a major factor
DHL, the world’s leading international express services provider, recently moved its service center facility in Tucson to a new location nearly double in size to handle the increased volume of international shipping.
“As the world’s leader in international shipping, DHL is able to quickly respond to the explosive growth in international e-commerce we’re seeing throughout the country, including in the Tucson area,” said John Fox, VP and General Manager, Western U.S. for DHL Express. “Our new facility is addressing the overall increase in international shipping volume among all of our Tucson-based customers.”
DHL in Tucson is also seeing increased volumes as the result of cross-border trade with Mexico, including shipments from “maquiladoras” — manufacturing plants that assemble products in Mexico which are then exported to the U.S.
DHL invested $2.8 million in its new location, which features 23,462 square feet of ample warehouse and office space. The larger building also allows for an expanded capacity of 23 routes and features a conveyor sort system that can handle thousands of packages an hour. Located at 6855 South Lisa Frank Avenue, the new service center will provide a more convenient locale for customers than its previous, 12,000-square-foot facility on East Columbia.
The new facility is just a three minute drive from Tucson International Airport as opposed to 20, resulting in earlier deliveries for local customers. DHL also operates an aircraft ramp facility at the airport, where shipments are transported to and from the company’s facilities in Phoenix.
The service center is already certified by the International Transported Asset Protection Association (TAPA), an internationally recognized leader in the fight against cargo crime. The facility had to meet the security requirements of the TAPA audit process in order to gain certification.
The DHL service center currently has 19 personnel, including couriers, with the possibility of bringing on more in the future.
In addition to its service center facilities in Tucson and Phoenix, Arizona, DHL employs more than 700 at its Customer Response Center in Tempe, where the DHL customer service and telesales operations for the U.S is based.
DHL – The logistics company for the world
DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 360,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 60 billion euros in 2017.